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Library professionals spend much of their budgeting time focused inward, allocating scarce resources among worthy competing priorities. Considerable time and skill is focused on the acquisition of the best print and electronic resources and in planning for computing infrastructure. And librarians are generous in sharing with others best practices for making budgetary decisions through articles in the library literature. However, less attention has been given in the literature on advice for those who wish to increase budgets for the services and programmatic offerings that are equally important for library clientele. This article attempts to address that gap. Summarizes the sage advice given in a presentation to a gathering of academic librarians during the June 1999 ALA to those who would better understand the budget process at research universities. Although the advice pertains primarily to budgeting practice in the USA, there are several nuggets of wisdom applicable in any situation.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the eighteenth to be published in Reference Services Review, includes items in English published in 1991. A few are not annotated because the compiler could not obtain copies of them for this review.

In 1994, the author presented the inaugural LOEX‐of‐the‐West keynote entitled “Glacier or avalanche? Shifts in the electronic, educational, and library landscape”. She outlined the forces shaping the instruction landscape: changing users; information technology; social frameworks; educational change; and economic realities. She posited that libraries would find opportunities in the shifting landscape including: user‐centeredness; using technology to transform; alliances and partnerships; experimentations; collaboratories; self‐sufficiency; inclusiveness; and value‐added librarians. In this 2004 keynote, she reflects on what has transpired in academic library instruction over the decade and speculates on the forces and opportunities that will shape the next ten years.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the twenty‐second to be published in Reference Services Review, includes items in English published in 1995. After 21 years, the title of this review of the literature has been changed from “Library Orientation and Instruction” to “Library Instruction and Information Literacy,” to indicate the growing trend of moving to information skills instruction.

In this emerging computer‐information age, library instruction goes far beyond research familiarity with books. With the advent of both library OPAC (online public access catalogs) and end‐user searching of online and CD‐ROM (compact disk read only memory) databases, the need for improved instruction in library use approaches a new plateau. These new technologies are forcing libraries, as well as their patrons, to move from traditional information handling to a total information support system.

The following is an annotated list of materials that discuss the ways in which librarians can provide library users with orientation to facilities and services, and instruct them in library information and computer skills. This is RSR's 11th annual review of this literature, and covers publications from 1984. A few items from 1983 have been included because of their significance, and because they were not available for review last year. Several items were not annotated because the compiler was unable to secure them.

The following is an annotated list of materials dealing with orientation to library facilities and services, instruction in the use of information resources, and research and computer skills related to retrieving, using, and evaluating information. This review, the sixteenth to be published in Reference Services Review, includes items in English published in 1989. A few are not annotated because the compiler could not obtain copies of them for this review.

The following is an annotated list of materials dealing with information literacy including instruction in the use of information resources, research, and computer skills related to retrieving, using, and evaluating information. This review, the nineteenth to be published in Reference Services Review, includes items in English published in 1992. A few are not annotated because the compiler could not obtain copies of them for this review.